@if($notificationType === 'created')
🚨 CHARGEBACK ALERT
@elseif($notificationType === 'updated')
📝 CHARGEBACK UPDATE
@elseif($notificationType === 'closed')
@if($chargeback->resolution_type === App\Model\Chargeback::RESOLUTION_WON)
✅ CHARGEBACK WON
@elseif($chargeback->resolution_type === App\Model\Chargeback::RESOLUTION_LOST)
❌ CHARGEBACK LOST
@else
✓ CHARGEBACK CLOSED
@endif
@endif

Order {{ $orderNumber }}

================================================================================

@if($requiresAction)
⚠️ ACTION REQUIRED

Evidence Due: {{ $evidenceDueBy ? $evidenceDueBy->format('F j, Y g:i A') : 'Not specified' }}

This chargeback requires immediate attention and evidence submission to Stripe.

Action Items:
- Review order details and customer communication
- Gather proof of service/delivery (tickets, attendance records)
- Submit evidence through Stripe Dashboard before deadline
- Document all actions taken

View Order Details: {{ $adminDashboardUrl }}/orders/{{ $order->id }}

================================================================================
@endif

CHARGEBACK DETAILS

Chargeback Amount: {{ $chargebackCurrency }} {{ number_format($chargebackAmount, 2) }}
Status: {{ $chargebackStatus }}
Reason: {{ $chargebackReason }}
@if($evidenceDueBy)
Evidence Due By: {{ $evidenceDueBy->format('F j, Y g:i A') }}
@endif
@if($notificationType === 'closed' && $resolutionType)
Resolution: {{ ucwords(str_replace('_', ' ', $resolutionType)) }}
Resolved At: {{ $resolvedAt ? $resolvedAt->format('F j, Y g:i A') : 'N/A' }}
@endif
Dispute ID: {{ $disputeId }}

================================================================================

ORDER INFORMATION

Order Number: {{ $orderNumber }}
Order Date: {{ $orderDate->format('F j, Y g:i A') }}
Order Total: €{{ number_format($orderTotal, 2) }}
Event: {{ $eventName }}
Customer Name: {{ $customerName }}
Customer Email: {{ $customerEmail }}

================================================================================

TECHNICAL DETAILS

@if($chargeId)
Charge ID: {{ $chargeId }}
@endif
@if($paymentIntentId)
Payment Intent ID: {{ $paymentIntentId }}
@endif

================================================================================

NEXT STEPS

@if($requiresAction)
Review the dispute in your Stripe Dashboard and submit evidence before the deadline. Contact the customer if needed to resolve the issue.
@elseif($notificationType === 'created')
Review the chargeback details and monitor for updates. You may need to submit evidence.
@elseif($notificationType === 'closed')
No further action required. Review the outcome and update internal records as needed.
@else
Monitor the chargeback status and be prepared to submit evidence if required.
@endif

================================================================================

This is an automated notification from Global Gala Ticketing System.
For assistance, contact {{ $supportEmail }}

View Order in Admin Dashboard:
{{ $adminDashboardUrl }}/orders/{{ $order->id }}